Shipping costs, delivery time and payment

Shipping costs and delivery dates for Germany

Shipping costs and delivery dates for Europe³ & USA³ (without Germany)

Shipping costs and delivery dates for further countries worldwide³

We deliver our products also outside of Europe.

Please contact us before your order, to get all details about shippment to your country.
Delivery time to countries outside Europe take 6 – 18 working days after receipt of payment.

Link to our Contact form

1 .Payment in advance (bank transfer in advance)

2. Payment via Mollie

We offer you the payment options listed below with the help of the payment provider Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands (hereinafter referred to as "Mollie").

Mollie will handle your payment. You can select the individual payment methods offered by Mollie during the checkout in our web shop. Mollie can use other payment services to process payments, for which special payment conditions may apply and to which you will be informed separately. Examples of this would be PayPal or Klarna.

All information about paying with Mollie can also be found on Mollie's website:
https://www.mollie.com

2.1 Payment via PayPal

PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal") is a payment service provider that offers you various payment methods. You can also use PayPal without a PayPal account.

With PayPal you can pay for your purchases securely and conveniently. During the ordering process you will be redirected to the website for payment. Please log into your PayPal account with your PayPal access data and do it.

The amount is received by us immediately after the order is placed, so that we can prepare goods that are in stock and inform you about the shipment.

All information about paying with PayPal can also be found on the PayPal website:
www.paypal.com

2.2 Credit Card Payment

We accept all major credit cards, including

You can pay for your purchases securely and conveniently with a credit card. During the ordering process you may be redirected to the website of.

The amount is received by us immediately after the order is placed, so that we can prepare goods that are in stock and inform you about the shipment.

There are usually no additional fees for you. You may incur fees, for example, in the case of international transactions. If necessary, please contact your credit card provider.

For more information about paying by credit card, visit your credit card provider's website.

2.3 Payment via Giropay

paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main, Germany offers "Giropay" as a joint online payment method for German banks and savings banks.

With Giroppay you can pay for your purchases securely and conveniently. During the ordering process you will be redirected to the website for payment. Then you have the option: Either you pay directly from your checking account via your online banking, without registering with Giropay. Alternatively, you can register with Giropay in advance and pay with a username and password, including Giropay buyer protection and direct payment confirmation.

We receive the amount after the order is placed, so that we can prepare the goods that are in stock and inform you about the shipment.

There are no additional charges for you.

All information about paying with Giropay can also be found on the Giropay website:
www.giropay.de

2.4 Payment via Klarna

Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as "Klarna") is a payment service provider that offers you various payment methods.

Klarna handles the processing of your payment. You can select the individual payment methods offered via Klarna during the checkout in our web shop. To process payments, Klarna can use other payment services for which special payment conditions may apply and to which you will be referred separately.

If you have any questions about Klarna payment transactions or existing Klarna payments, you can find out more on Klarna's FAQ page or contact Klarna's customer service.

You can reach the Klarna customer service on +49 720 88 38 11
(Monday to Friday from 8:00 a.m. to 8:00 p.m., Saturday and Sunday from 10:00 a.m. to 5:00 p.m.).

You can find Klarna's FAQ and help page here:
https://www.klarna.com/ en/customerservice/

You can find all information about paying with Klarna on the Klarna website:
https://www.klarna.com

We offer you the following Klarna payment methods:

2.4.1 Payment via Klarna Sofortüberweisung

With Klarna Sofortüberweisung you can pay for your purchases securely and conveniently. During the ordering process you will be redirected to the website for payment. Here you can pay with your usual online banking data. First select your country and then determine the bank that should carry out the transfer. Simply enter BIC, BLZ or the name of your bank. You are now in the login area of the secure payment page. Now log in with your online banking data. The information is transmitted to your bank in encrypted form. Then you have to enter your TAN for confirmation. For security reasons, each TAN can only be used once.

We receive a real-time transaction confirmation after the transfer is complete. In this way we can prepare goods that are in stock and inform you about the shipment.

2.4.2 Payment by Klarna invoice (Pay later)

If you choose Klarna invoice, you will also be redirected to the Klarna website. With Klarna invoice you only pay after you have already received the goods. Because after the transaction confirmation from Klarna, we make the goods in stock ready for dispatch and inform you about the dispatch. You can shop in a relaxed manner, complete your order and check the products in the comfort of your own home. The invoice will be sent to you by email. You have a total of 30 days from the invoice date to make your payment and settle the invoice.

Please note the following:

• In the case of a Klarna invoice, delivery to a delivery address that differs from the billing address is not possible.
• The maximum amount for the purchase on account is 1,500 euros.
• Klarna checks and evaluates your data and, if there is a legitimate reason, exchanges data with other companies and credit agencies (credit check). If your creditworthiness is not guaranteed, Klarna can refuse you the purchase on account. In this case you will be offered an alternative payment option.
• Your personal information will be treated in accordance with data protection law and will not be passed on to third parties for advertising purposes.

You can find more information about purchasing on account with Klarna here:

https://www.klarna.com/de/kundenservice/csc/rechnung/
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
https://www.klarna.com/de/agb/

2.4.3 Payment by Klarna Installment (Slice it)

If you choose Klarna payment in installments, you will also be forwarded to the websites of . With Klarna's flexible installment purchase, you can pay your bill at your own pace.

After your purchase with Klarna installment purchase, you will receive an order confirmation by E-Mail. You will then receive your installment purchase contract, including cancellation policy and general terms and conditions, by post. All orders for which you choose flexible installment purchase are collected on a clear monthly statement. This is always sent in the middle of the month. If you are using the installment purchase payment method for the first time, Klarna will send you the first monthly statement in the following month.

After the transaction has been confirmed by Klarna, we will make the goods in stock ready for dispatch and inform you about the dispatch.

Here you will find the complete conditions for flexible installment purchases with Klarna:
https://cdn.klarna.com/1.0/shared/content/legal/de_de/account/terms.pdf

You can find more information about purchasing on account with Klarna here:
https://www.klarna .com/de/kundenservice/csc/ratenkauf/
https://www.klarna.com/de/agb/

Questions?

If you have any questions about our payment methods, please contact us

Link to the Contact form

Phone number +49 (0) 7222 385 9888